Your first LifeWave order, made simple.
Choose your product, select your market and order directly from LifeWave. My recommendation for a first patch purchase is one box as a retail customer: a straightforward way to get started without a recurring order. If you prefer regular deliveries, compare the Preferred Customer price before checkout.
I’m Lawrence Chan, an independent LifeWave Brand Partner. I may earn a commission through these links, at no extra cost to you. LifeWave takes your payment and fulfils your order; I can help you understand the product and its instructions.
Pick one product
Curious about the patches? Start with the X39 guide to understand one product before considering combinations. For the water machine, check X2O’s setup, costs and US availability.
Order on the official store
Open the store, confirm the selected country and add your product. Choose a one-off purchase or subscription, then review the currency, delivery charges, taxes and full order total before paying.
Get ready for your delivery
Keep your order confirmation and shipping date. Read the product’s instructions and cautions before use. If you have a question about the instructions, message me; contact LifeWave customer service for order changes or refunds.
One order or regular deliveries?
Retail Customer
Pay the retail price for a one-off purchase — USD 149.95 for a box of 30 X39 patches. LifeWave’s FAQ lists no enrolment kit or membership fee for this option. Choose it if you want to place one order and decide on the next one yourself.
Preferred Customer
LifeWave offers a lower product price with a recurring monthly order — for X39, the Subscribe and Save price is USD 99.95 against USD 149.95 retail, about a third less. The discount varies by product and market, and the standard Preferred Customer option has no enrolment kit or membership fee. Choose it if you want regular deliveries and are comfortable managing the subscription.
LifeWave says you can cancel the subscription through your account. Check your next scheduled order before making changes; cancelling future deliveries is separate from requesting a refund on an order already shipped. If you are offered Preferred Customer Plus, that is an additional membership tier with an annual fee of USD 25. Review the option selected at checkout.
Source: LifeWave customer options and cancellation FAQ, checked 15 September 2026. Offers and terms can vary by product and market.
The money-back guarantee, and what changes after the first order
For an eligible first-ever LifeWave order as a retail or Preferred Customer, LifeWave’s published policy gives you 90 days from shipping to request a refund. That is useful flexibility when you are getting started. Here is how the first order differs from the next one.
First-ever eligible order: 90 days
Retail and Preferred Customers must contact LifeWave customer service within 90 days of the shipping date. The refund excludes shipping; the policy says no product return is needed. The window starts when the order ships, not when it arrives. It applies to your first-ever LifeWave order, not your first purchase of each product.
Later orders: 30 days, unopened
Request the return within 30 days of shipping. Products must be unopened and resalable, with a Return Merchandise Authorization number from LifeWave. Shipping is excluded from the refund. A repeat subscription order does not restart the first-order guarantee.
X2O has a separate policy, with return fees and shipping costs. Read the X2O return terms before ordering the machine. Brand Partner orders also have different conditions, including a 30-day first-order window. Confirm the policy for your customer type, product and market.
Source: LifeWave’s returns and refunds FAQ, checked 15 September 2026.
Why I recommend ordering directly
A lower listing price can be tempting. I recommend LifeWave’s own store because the seller, purchase terms and support route are clear before you pay.
Published return terms
An order with LifeWave gives you a direct record to use with its customer service team. A marketplace seller or platform may offer its own returns; do not assume LifeWave’s first-order policy transfers with the product.
A clear source
You know which company is taking and fulfilling the order. If you compare another listing, check who the seller is, what they supply and which terms cover your purchase.
Someone to ask
Buying through my link gives you a person to contact about choosing a product and following its instructions. You also have LifeWave customer service for the order itself.
Confirm your market, then order
Product availability, currency, taxes, shipping and delivery estimates depend on the selected market. Check the details shown by LifeWave before paying. X2O is available in the US except California, Wisconsin and Iowa; it has its own purchase and return terms.
Availability by country →You can buy for personal use as a retail or Preferred Customer. Becoming a Brand Partner is a separate decision for someone interested in the business, with its own enrolment terms and responsibilities.
How the partnership works →